SocialX Privacy Policy

Effective Date:

Thank you for using SocialX. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

After you install the app, we automatically obtain certain information from your Shopify account to provide and operate the app. This may include (but is not limited to):

  • Shopify Profile: Basic store and account information required to identify and configure the app for your store.
  • Products: Product data when the app requires product details to display or associate social buttons or related features.
  • App install/uninstall Webhooks: Webhook events that allow us to detect app installation or removal so the app can enable or disable features accordingly.

2. How We Use Personal Information

We use personal information collected from you and your customers for the following purposes:

  • To provide, operate, and maintain the SocialX service and its features.
  • To communicate with you, including responding to support requests and sending important notices.
  • To analyze and improve the app, fix bugs, and develop new features.
  • To comply with legal obligations or respond to lawful requests such as subpoenas or court orders.
  • To provide you with information or marketing about our products or services where permitted and unless you opt out.

Note: We do not sell your personal information to third parties.

3. Data Retention

When you place an order through the site, we will retain your order information for our records unless and until you request that we delete the information, or unless retention is otherwise required by law.

4. Sharing and Disclosure

We will not disclose personally identifiable information to third parties except in the following circumstances:

  • With service providers who perform services on our behalf (e.g., hosting, email, analytics), and who process data only under our instruction.
  • When required to comply with legal obligations, such as responding to lawful requests from public authorities.
  • To protect our rights, property, or safety, or that of our users, such as to detect or prevent fraud or misuse.

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. If we make material changes, we will post the updated policy here and update the Effective Date above.

6. Contact Us

If you have questions about this Privacy Policy, would like more information about our privacy practices, or wish to exercise your data rights (for example, request deletion), please contact us:

(Please include your store name and details of your request to help us process it faster.)